Insights, Case Studies & Whitepapers

Charter Insights

Explore Charter's latest thinking, whitepapers, webinars, and case studies from our team of experts.

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case study

Greenfield gas facility: OT/IT built from zero to operational.

A remote greenfield gas facility had no digital foundation. Charter built OT and IT end to end so the plant came online able to run safely and on schedule.

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case study

A 60-day modernization path for a legacy government eService.

A provincial driver and vehicle licensing eService was failing users on deprecated technology, and leadership needed a defensible path forward. In 60 days, Charter delivered two actionable roadmaps, replacing a costly guess with a funded, lower-risk plan.

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case study

Consolidating IT for an HVAC distributor, reaching 99.5% uptime across 30+ branches.

A Western Canadian HVAC and refrigeration distributor replaced fragmented, branch-by-branch IT with one managed service and a single point of accountability. The result: 99.5% uptime across 30+ locations, faster resolution, and room to grow without rebuilding IT at each new site.

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case study

Communications workflows mapped, tested, and ready for a new care facility.

An acute care facility needed critical communication flows documented and validated, with end users confident and ready for go-live.

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case study

One consistent architecture across Internet, TV, Voice, and billing, all launched on time.

A service provider launched Internet, TV, and Voice on one integrated architecture instead of a vendor per technology. On time, one accountable team, lower cost.

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case study

A BC school district got 30 minutes a day back for every staff member.

A BC district serving 7,000+ students cut admin workload and gave every staff member 30 minutes a day back, with no new headcount. See how Charter did it.

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case study

One global interface for igaming & ibetting, 100+ PoPs across four continents, cutting overhead by 25%.

For a global igaming and ibetting provider, being 1st to market and speed is success. Reliable, fast access to gaming and betting services is table stakes for customer satisfaction, and as online markets opened worldwide, this provider needed a partner who could deploy networking and security technology on their timeline, in every market they entered.

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case study

Building the commercial and IT backbone before the plant.

A fast-growing clean energy developer ran on informal tools and personal recall. Charter built the commercial, IT, and security backbone before its first plant.

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case study

67% more jobs per month, with expertise built into the systems instead of a few people.

A Western Canadian oilfield services firm was carrying two risks: aging field systems and critical expertise concentrated in a few veterans nearing retirement. Charter rebuilt the systems around the experts' actual workflow, so newer technicians deliver the same quality. Jobs per month are up 67%, and a report the industry typically turns around in two weeks now goes out in 24 hours.

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case study

Reducing wireless risk ahead of a regional clinical systems rollout.

A 30+ site wireless readiness assessment that gave a regional healthcare organization a clear, sequenced path to support a major clinical systems rollout.

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Webinars

The cost of waiting for perfect data.

72% of business leaders say data volume, and their lack of trust in it, stops them from making a decision. Charter's ER&I team breaks down what waiting for perfect data actually costs an operation, and the threshold that gets a decision made without a data cleanup program first.

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Webinars

The $24 million cut-and-paste error, and what it says about how industrial companies run on spreadsheets.

Most technology projects don't fail during the build, they fail before it starts. Charter's ER&I team breaks down what causes that gap and the three practices that keep the plan and the work connected.

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article

Charter Named as Top 100 Companies in Vancouver

Charter earned a spot on Business in Vancouver Magazine's Top 100 Fastest-Growing Companies in B.C. 2023. Learn more about our exciting achievement..

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article

Charter Announces Its Latest Podcast – Partnering for Success- Application Services

This podcast explores ways to approach your business transformation journey with app development and utilizing firms like Charter to provide specialized IT resources and guidance to companies wishing to modernize their Apps efficiently.

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article

Charter Announces Its Latest Podcast – What's Up in Toronto

Senior Charter team members, with decades of experience, share their multi-industry perspectives on current business issues, hot-technology topics, and the service-provider market in Toronto.

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article

Charter Announces Its Latest Podcast – Sustainability Roadshow 2.0

Senior members of Charter and Cisco introduce our Seminar Series on Business Transformation, from April 8th to 19th, in 7 Cities Across Canada and discuss how Business Transformation’s three pillars of “technology, process, and people” can be successfully utilized to further business objectives in today’s market..

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article

Charter Announces Its Latest Podcast – Exploring Cybersecurity With Difenda

Charter’s latest podcast episode, in partnership with Difenda, focuses on the critical importance of a robust cybersecurity framework for business resilience against cyber threats, featuring lessons from successful companies and strategies for post-cyberattack recovery and defense strengthening. Tune in to learn how to protect your organization and ensure rapid recovery from digital threats.

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article

Charter Announces Its Latest Podcast – Governance Risk and Compliance – Aligning Business Activities to Goals

Charter’s latest podcast episode focuses on Governance, Risk, and Compliance (GRC) to show how each element builds a resilient, well-aligned organization. Our expert panel share their experiences and discuss vital topics like GRC definitions, its importance, adapting to changing rules, proactive frameworks, and much more. Tune in to explore GRC & data, generative AI, cybersecurity, and the differences between GRC and ESG. Don't miss out on tips to "Start Small" and strengthen your business.

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article

Charter Telecom Inc. Partners with Arista Networks to Deliver Advanced Networking Solutions

Charter Telecom Inc. partners with Arista Networks to deliver innovative, scalable, and secure networking solutions for Service Providers, Data Centres, Campus, and Enterprise sectors. Discover enhanced technology, performance, and security.

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article

Charter is Now an OECM Supplier Partner

Charter continues its commitment to enhancing the digital infrastructure of Ontario’s public sector, providing reliable and innovative networking solutions to support organizational growth and development across the province.

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article

Andersen Consulting Adds Collaborating Firm Charter

Andersen Consulting expands its digital transformation capabilities through a Collaboration Agreement with Charter, a Canadian consulting firm that specializes in IT strategy, managed services, and application delivery.

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article

Managing Risk in the Adoption of Generative AI

Generative AI is being rapidly adopted by organizations in pursuit of competitive advantages, operational efficiency, and resilience. While pitfalls will always occur when implementing a new technology, those that seize the opportunity with a planned, transparent, and strategic mindset will optimize risk and harness its opportunity.

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article

From Vision to Value: Closing the Gap from Strategy to Execution

In every organization, there’s a vision of what “possible” looks like. It may be achieving market leadership, transforming the customer experience, or unlocking entirely new business models. Yet too often, that vision is stalled between big-picture strategy and day-to-day execution.

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article

Data Driven Decisions for Innovation

We are constantly reminded of familiar truths: strategy is choosing what not to do; repeatable processes drive efficiency; efficiency frees resources for innovation; data is an asset; talent is scarce; and technology, ultimately, is only a tool. These statements are echoed so often that they feel self-evident, each one reasonable, each one meaningful. Yet when we attempt to assemble these truths into a coherent model to inform our strategy, the pieces often don’t fit.

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article

Securing Growth: Five Essential Cybersecurity Actions for SMBs

Small and medium-sized businesses face the dual challenge of driving growth while staying resilient against rising cyber threats. Here are five key actions SMBs can take to strengthen their IT practices and build organizational resilience to secure future growth.

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article

Centre d'acquisitions gouvernementales (CAG): Approved network solutions for Quebec.

Charter works with Quebec's public sector to procure, implement, and manage large, complex networks, backed by CAG-approved solutions that meet the province's procurement standards.

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article

Driving strategic simplicity and cost certainty in procurement.

How Charter's online marketplace delivers cost certainty, visibility, and governance for procurement leaders.

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article

Business architecture: converting strategy into executable change.

Why business architecture is the discipline that turns a strategy into a measured roadmap, and Charter's approach.

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Explore Charter's latest thinking, whitepapers, webinars, and case studies from our team of experts.

Greenfield gas facility: OT/IT built from zero to operational.

Greenfield gas facility: OT/IT built from zero to operational.

A 60-day modernization path for a legacy government eService.

A 60-day modernization path for a legacy government eService.

Consolidating IT for an HVAC distributor, reaching 99.5% uptime across 30+ branches.

Consolidating IT for an HVAC distributor, reaching 99.5% uptime across 30+ branches.

Communications workflows mapped, tested, and ready for a new care facility.

Communications workflows mapped, tested, and ready for a new care facility.

One consistent architecture across Internet, TV, Voice, and billing, all launched on time.

One consistent architecture across Internet, TV, Voice, and billing, all launched on time.

A BC school district got 30 minutes a day back for every staff member.

A BC school district got 30 minutes a day back for every staff member.

One global interface for igaming & ibetting, 100+ PoPs across four continents, cutting overhead by 25%.

One global interface for igaming & ibetting, 100+ PoPs across four continents, cutting overhead by 25%.

Building the commercial and IT backbone before the plant.

Building the commercial and IT backbone before the plant.

67% more jobs per month, with expertise built into the systems instead of a few people.

67% more jobs per month, with expertise built into the systems instead of a few people.

Reducing wireless risk ahead of a regional clinical systems rollout.