Energy, Resources & Industrial Markets
Modernize complex operations without disrupting the work that keeps them running.
Charter helps energy, resource and industrial organizations connect strategy, people, processes, data and technology, then carry the work through implementation, adoption and measurable operational improvement.
The Reality
The work is changing faster than the systems around it.
Businesses have evolved through growth, acquisitions, new regulations, changing workforce needs and years of local workarounds. The systems supporting them often have not.
Charter helps organizations identify where that mismatch is creating risk, cost and operational friction then define and deliver a practical path forward without disrupting the work already in motion.
WHERE CHARTER HELPS
Our capabilities, applied to your operation.
Operational assessments and modernization roadmaps
Build a clear view of systems, workflows, dependencies and risk, then translate it into a sequenced modernization plan tied to operational priorities.
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IT/OT architecture, infrastructure and connectivity
Connect operational and enterprise environments through resilient architecture designed for remote locations, physical sites and live operating conditions.
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Field applications and frontline workflows
Replace paper, spreadsheets and disconnected processes with applications and workflows designed around how field and operational teams actually work.
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Operational data, integration and analytics
Connect information across systems, sites and teams so operational decisions are based on timely, trusted data rather than manual reconciliation.
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Cybersecurity, resilience and governance
Strengthen security and operational resilience while respecting uptime, safety, access and the realities of interconnected IT and OT environments.
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Implementation, adoption and managed operations
Carry the work through delivery, transition and ongoing support while strengthening documentation, knowledge transfer and operational ownership.
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CANADIAN OPERATING CONTEXT
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Provincial and federal reporting in one operation
Regulatory reporting obligations don't stop at one jurisdiction, and a design built for a single standard breaks the moment a second one applies. Charter builds multi-jurisdictional reporting into the architecture from the start.
Operational data stays in Canada
Data residency isn't a preference for many sites, it's a contractual or regulatory requirement. Charter designs the architecture around where data has to live, not where it's easiest to host.
Offline-first capture wherever work happens
Connectivity at a remote or physical site can't be assumed. Charter designs for offline capture first, so field data doesn't depend on a live connection to be usable.
Bilingual documentation where it is required
Language obligations shape documentation, training, and support — not just the interface. Charter builds bilingual requirements into the plan wherever they apply, rather than adding translation late.
Retirements and resilient systems
A significant share of operating knowledge never makes it into a system — it lives in judgment, habits, and workarounds carried by a handful of long-tenured people. That works until someone retires, changes roles, or isn't on shift.
Leveraging data
We help teams move from backward-looking reports to signals they can act on against today's conditions.
OUR APPROACH
Four phases. One accountable engagement.
ASSESS
Figuring out where friction costs you
We walk the operation and talk to planners, maintenance leads, and field supervisors to map where information stalls. Two to four weeks, with site visits where operations are distributed. You get written findings and a costed shortlist of the highest-value fixes, in language that works for both the plant and the boardroom.
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DESIGN
We map what's already there, including what nobody documented
We work through how your current systems are actually used, then evaluate whether the foundation underneath them can carry the digital initiatives you have planned. The result is a clear, practical view of what to address, what to prioritize, and what to decide before your next investment.
DELIVER
Built for the crew, connected to the business
We build the applications and workflows crews will actually use, from offline capture for remote sites to guided procedures for complex tasks, then connect them to the business systems so reports build themselves. Delivered in increments, with field users testing early and integration planned around production windows.
OPERATE
Still accountable after the go-live
Support, continuous improvement and lifecycle planning on a defined model with the same team. As the data foundation matures, applied AI moves from a conversation to a scoped and budgeted next step rather than a pilot that stalls.
PROVEN RESULTS
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Oilfield Services
67% more jobs per month, with expertise built into the systems instead of a few people.
A Western Canadian oilfield services company was carrying two risks: aging field systems and critical expertise concentrated in a few veterans nearing retirement. Charter rebuilt the systems around the experts' actual workflow, so newer technicians deliver the same quality. Jobs per month are up 67%, and a report the industry typically turns around in two weeks now goes out in 24 hours.
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Alternative Energy
Building the commercial and IT backbone before the plant
A fast-growing clean energy developer ran on informal tools and personal recall as its first production plant approached. Charter built the commercial, IT, and security backbone the company needed, giving leadership a pipeline they could see and a distributed team on stable, secure systems.
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The Team
A team who understands your environments demands.
Leading business operations across the Prairies, Mark drives growth in Charter's advisory and consulting services, notably the Andersen Consulting partnership. He brings decades of Canadian energy, resources, and industrial market experience across operations and technology delivery.
Mark George
Vice President - Business Transformation and Prairies Market Leader
Mark leads growth across Charter's advisory and consulting services, including the partnership with Andersen Consulting, and runs business operations across the Prairies.
INDUSTRY TALKS
Insights for modernizing complex operations.
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EPISODE 1
From spreadsheets to connected systems
Where operational drag starts, long before anyone calls it a problem, and what it costs when a spreadsheet becomes the record.
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EPISODE 2
The hidden cost of waiting for perfect data
Why "we need cleaner data first" is often the most expensive decision an operator makes, and how to start with the view you already have.
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Charter turns your technology into measurable business outcomes. Efficiently, secure, at enterprise scale.
Ready to see what's possible? Find out what Charter can do for you.
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