À propos de nous
À elle seule, la technologie améliore rarement une organisation.
La plupart des organisations font appel à trois firmes distinctes tout au long de leur parcours technologique : une pour définir ce qui doit être bâti, une pour se procurer la technologie et une pour l'implanter.
QUI NOUS SOMMES
Un partenaire stratégique pour des environnements complexes.
Sous la direction du PDG Paul Chandler depuis notre fondation en 1997, Charter a démontré une croissance soutenue d'année en année. Depuis plus de deux décennies, nous agissons en tant que conseiller de confiance et partenaire de transformation auprès de centaines d'entreprises, les guidant à travers l'évolution technologique continue.
Charter agit comme votre point unique d'imputabilité. Nous concevons et comblons l'écartentre la conceptualisation stratégique de haut niveau et l'excellence opérationnelle quotidienne.
At Charter, we recognize that Canadian businesses are operating in an increasingly complex matrix. Today’s business leaders face an unprecedented convergence of stringent regulatory compliance demands, escalating cyber threat landscapes, and ecosystem fragmentation, often while navigating resource and headcount constraints.
Charter meets that complexity directly. We architect, deploy, and operate mission-critical infrastructure that underpins some of Canada's most vital networks, bringing enterprise-grade discipline to mid-market realities.
NOTRE HISTORIQUE
Revendeur, intégrateur, conseiller stratégique. Désormais, les trois à la fois.
La plupart des organisations font affaire avec trois firmes distinctes tout au long de leur parcours technologique : une pour se procurer la technologie, une pour l'implanter et une pour définir ce qui devrait être bâti au départ. Charter a passé 29 ans à devenir les trois à la fois, ce qui signifie qu'un seul partenaire couvre désormais l'ensemble du parcours, de la stratégie à l'exécution.
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Revendeur à valeur ajoutée
Là où Charter a débuté : l'approvisionnement et l'acquisition de la technologie elle-même, établissant les relations avec les fournisseurs et une connaissance des produits qui sous-tendent encore tout ce que nous livrons aujourd'hui.
Capacity that carries the program without permanent headcount
We take on program leadership, vendor coordination and day-to-day operations, transferring capability into your team rather than building a dependency.
Intégrateur de systèmes
L'étape suivante : la mise en place et l'implantation de ce que nous avons approvisionné, en assumant un risque de livraison qu'une relation de revente pure n'aborde jamais.
Capacity that carries the program without permanent headcount
We take on program leadership, vendor coordination and day-to-day operations, transferring capability into your team rather than building a dependency.
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Conseiller stratégique
Là où Charter opère désormais : définir ce qui devrait être bâti avant qu'aucun fabricant n'entre en jeu, afin que le plan dicte la technologie et non l'inverse. Crée de la clarté et de l'appropriation.
Capacity that carries the program without permanent headcount
We take on program leadership, vendor coordination and day-to-day operations, transferring capability into your team rather than building a dependency.
NOS EMPLACEMENTS
Approvisionnement et soutien d'un océan à l'autre.
Le siège social de Charter est situé sur l'île de Vancouver, dans le premier bâtiment commercial certifié Passive House en Amérique du Nord, avec des équipes sur le terrain partout au Canada.
Industries
Leaders who know this business firsthand.
Small enough that you know who's on your account. Experienced enough that they've built this before, across the industries and technologies that keep Canadian organizations running.
Paul Chandler
Founder & CEO
Paul has served as CEO since he founded Charter in 1997. Under his leadership, Charter has recognized double-digit growth every year since its incorporation.
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Kelly Michell
President
Kelly Michell has been President of Charter since 2012. He is responsible for driving the company's vision and direction as well as overseeing Charter's operations.
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Sherrey McGowan
Chief Financial Officer
Sherrey leads Charter's finance, order management, and logistics teams. She is responsible for internal and external reporting, compliance with regulatory bodies, and strategic decision-making.
Ronnie Scott
Chief Technology Officer
In his role as CTO, Ronnie works closely with the entire Charter team, our customers, and our partners to leverage the best technology has to offer, with the goal of improving all of our businesses' resilience, efficiency, and productivity.
Ryan Abel
Chief Revenue Officer
As Charter's CRO, Ryan is responsible for driving Charter's national sales strategy for delivering innovative technology solutions for our customers.
Steven Kinsey
Executive Vice President, Strategy & Innovation
As EVP of Strategy & Innovation, Steven works with the executive, sales, engineering, and operations teams to build and execute Charter's Run, Grow, and Transform plans.
David Clarkson
Vice President, People & Culture
As VP of People & Culture, David is responsible for building an effective and efficient people and culture management function within the organization. The goal of the function is to drive a high-performing, best place to work culture whilst enabling the business to grow and develop new solutions for the market.
Pilar Gimenez Melo
Vice President, Core Services Delivery & Operations
Pilar brings over 15 years of service delivery leadership, with proven expertise in project management, process implementation, and leading cross-functional teams to drive successful customer outcomes.
Shawn Ovenden
Vice President, Application Innovation
Shawn brings deep experience in Microsoft application innovation, leading a diverse team that helps Charter drive digital transformation and solve meaningful client challenges.
Devin Chappell
Director, Sales Engineering
As the Director of Sales Engineering, Devin works with the engineering teams to ensure that Charter's clients are being provided with inventive and reliable technology solutions that align with their organizational objectives.
Mark George
Vice President - Business Transformation and Prairies Market Leader
Mark drives the growth of the firm's advisory and consulting services, which includes leading the recently established collaboration partnership with Andersen Consulting. He also holds ultimate responsibility for managing our business operations across the Prairies region.
NOTRE SIÈGE SOCIAL
Le nouveau siège social de Charter incarne nos valeurs. Trois objectifs ont guidé chaque décision.
Afin d'incarner la valeur que nous offrons à nos clients, nous avons choisi de mettre en valeur notre innovation en créant un immeuble « intelligent » qui met à contribution notre ingéniosité. Des valeurs telles qu'une communication plus efficace, une meilleure utilisation de l'espace et une efficacité accrue pour l'ensemble de l'entreprise.Personnel plus créatif, heureux et en santé: L'immeuble est conçu pour favoriser l'innovation et la collaboration parmi le personnel dans un environnement où il aime venir travailler.
Durable et responsable: L'objectif le plus difficile a été de créer un espace durable et écoresponsable, représentant notre stratégie Aller de l'avant, ensemble d'un point de vue communautaire.
Our sustainability
Every decision, weighed against its footprint.
Sustainability isn't a side initiative at Charter, it's part of the strategy itself, reflected in how we work and what we ask of our partners.
Equipment recycling and repurposing for clients
When client technology reaches end of life, Charter repurposes and recycles it rather than sending it to landfill. This extends the useful life of hardware across our client base and reduces the volume of e-waste tied to every refresh cycle.
Circular-economy partnerships across suppliers and distributors
We work with supplier and distribution partners who are moving toward circular-economy practices, not just single-use procurement. That means the equipment we source and deploy is chosen with its full lifecycle in mind, not just its purchase price.
Reduced first-use plastics and packaging
Charter has cut first-use plastics and Styrofoam from how we package and ship technology to clients. It's a small change applied consistently across every deployment, rather than a one-time initiative.
In-house recycling programs
Beyond client-facing equipment recycling, Charter runs its own internal recycling programs at our facilities. Sustainability is treated as an operating standard inside the company, not just an offering we sell outward.
Water and energy conservation at our facilities
Our facilities, including our Passive House certified headquarters, are built and operated to minimize water and energy use. Energy-efficient product selection carries this same principle into the technology we recommend and deploy.
Hybrid work model, reducing our commuting footprint
Charter's company-wide hybrid work structure isn't just a flexibility perk, it's a deliberate reduction in the collective commuting footprint of our team. It reflects the same "Forward, Together" thinking we apply to client engagements.
Charter transforme votre technologie en résultats d'affaires mesurables. De manière efficace, sécurisée et à l'échelle de l'entreprise.
Prêt à découvrir les possibilités? Voyez ce que Charter peut faire pour vous.
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