Business Architecture

Leverage Charter's team of business architecture professionals to help you transform your business for an ever-changing technology environment and take advantage of powerful efficiency gains.

Future proofing your business

Businesses need to transform

From digitizing manual processes and automating workflows to offering new products and services, digital transformation can improve the efficiency and effectiveness of your business.

Take advantage of new tools

True digital transformation typically includes the adoption of new paradigms. Things like cloud, big data, IoT, and artificial intelligence are big pieces that today's leading companies need to consider.

Addressing key concerns

Today's IT leaders have to be concerned about inflation, skills shortages, supply chain challenges, and the risk of a recession. Charter's business architecture team can help address these concerns and alleviate the associated risks.

Today, business leaders’ top concerns are inflation, skills shortages, supply chain disruption, cybersecurity, and how to successfully capture data to fuel AI models. To address these concerns and generate new customer value, businesses need to transform. From digitizing manual processes and automating workflows to creating, deploying, and integrating new digital products and services, digital transformation can improve the efficiency, effectiveness, and agility of your business - enabling you to better compete in the digital economy. This often involves the adoption of new technologies, such as cloud computing, data across the enterprise and industrial plants, artificial intelligence, and the Internet of Things (IoT), which can help businesses to collect and analyze data, automate processes, and improve communication and collaboration

Charter’s Business Architecture Services can help drive your business transformation in the right direction. 

We work with your team and your stakeholders to understand those who will use your organization’s systems and capabilities. We bring together the needs of your stakeholders with your business priorities and align your people, process, and technology.

To do that, we use a framework for Business Transformation known as Charter’s Business Architecture Methodology (CBAM), using a human-centered design coupled with innovation.

Here are a few deliverables of the framework:
● Stakeholder analysis and interviews
● Business vision definition and review
● Definition of business priorities, risks, outcomes, and KPIs
● Design workshop to innovate and create new business capabilities
● Creation of a roadmap of people, processes, and technology aligned to your business priorities

The framework allows us to deliver a Business Transformation Roadmap Plan for your business architecture, positioning your IT goals and strategies with your business priorities.

Click HERE to download an overview of the Charter Business Architecture Methodology (CBAM)

Gain insights with key stakeholders and drive innovation

Stakeholder Analysis

The first step in any business transformation is a deep and meaningful analysis of what's required to drive the business forward. We'll work with your team and conduct in-depth interviews with all key stakeholders to inform a strategy.

Business vision and priorities

As a result of our stakeholder interviews, we'll work closely with your team to define the business vision and priorities. This helps ensure everyone remains aligned througout the design phase.

Design thinking

We make use of a dynamic process known as design thinking when designing solutions for our customers. This approach allows us to be nimble, iterate on design, and quickly adapt to new requirements.

Business Architecture Roadmap

Charter's business architecture practice aligns people, process, and technology for customer success. We work together to develop a Digital Transformation storyboard that positions your IT goals and strategies with your business priorities.

Two checklists with a plus sign graphic.

Charter Business Architecture

For more information about the gateway to CBAM services, our Business Architecture Essentials workshop, please download our brochure here.

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Contact us today to talk about you and your business goals.
Find out more about our Business Transformation services, our team of professionals, and our human-centred approach. 


Discover how your business needs to transform for the new world.