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Press Release
Will Focus on Service to Lower Mainland Health Care Providers

VICTORIA, BC–(Marketwired – November 13, 2016) – Information technology (IT) solutions sales veteran Dave Mathieson has joined Charter Telecom Inc. (Charter) of Victoria, in a move that reflects Charter’s increased focus on providing IT products and solutions to Canadian health care providers. 

Mathieson has spent the last six years with Cisco Systems, Inc., the world’s largest IT networking company, in a successful stint with the company’s Health Care group. Before that, Mathieson spent many years as a senior account manager at Nortel, the pioneer Canadian communications technology company.

Charter President Kelly Michell said Mathieson’s appointment is part of Charter’s strategic focus on providing IT infrastructure solutions to the health care sector, which increasingly relies on IT for everything from more effective use of resources to improved diagnostics, communications, and scale.

Recently, Charter acquired Boardwalk Communications, also of Victoria, an acquisition that adds Cisco products to Charter’s array of products and services.

“With his experience at Cisco, Dave Mathieson is an ideally suited addition to our combined health care practice,” said Michell. “Our ability to attract a talent such as Dave indicates Charter’s success as a major Canadian solution provider,” he said.
Charter President Michell said Mathieson’s mission will be to continue growing his relationships with health care authorities, with an extended focus upon health care providers in B.C.’s Lower Mainland region.

Charter’s progress has been noted by U.S.-based CIOReview magazine, which recently recognized Charter as one of North America’s “20 Most Promising IT Infrastructure Solution Providers” for 2016.

Dave Mathieson joined Charter effective Monday, November 7, 2016.

About Charter
Charter was founded in 1997 and ever since it has continued to lead the way in technology innovation, customer service, operational excellence, and cutting-edge solutions. Charter provides communications technology expertise thereby helping clients grow, maximizing their assets and speeding up business process

Media Contact
Paul Sullivan
BreakThrough Communications
O: 604-685-4742 M: 604-603-7358

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Press Release

FREMONT, CA — September 9, 2016 — Charter, a Canadian communications technology leader based in Victoria, BC, has been named one of the 20 Most Promising IT Infrastructure Solution Providers 2016 in the annual ranking from CIOReview, the magazine announced today.

Jeevan George, Managing Editor of CIOReview, said Charter was named to the list because the company’s managed services “provide clients with opportunities to leverage the latest tools and senior engineering resources to augment portions or all of their IT needs.”

Over the past few months, CIOReview magazine analyzed hundreds of IT Infrastructure Solution Providers and shortlisted the companies at the forefront of tackling challenges in the IT Infrastructure space. A distinguished panel consisting of CEOs, CIOs, and analysts selected the list of 20 Most Promising IT Infrastructure Solution Providers 2016.

“We’re honoured by the recognition,” said Kelly Michell, President of Charter. “An acknowledgement by CIOReview editors and a panel of industry executives provides a strong measure toward the value of the solutions and skillsets we bring to our clients’ needs on a daily basis.”

Charter offers complete IT management solutions including procurement, network design and implementation, network support, and support contract management including SLA-based management. Charter’s Managed Services solutions allow clients to leverage Charter’s knowledge and expertise to increase their ROI and customer satisfaction, both internally and externally. Charter also provides Infrastructure-as-a-Service (IaaS) which fulfills the client’s network needs with features that traditional procurement does not.

This is the first year Charter has been named to the annual CIOReview list.

About Charter
Charter was founded in 1997 and ever since it has continued to lead the way in technology innovation, customer service, operational excellence, and cutting-edge solutions. Charter provides communications technology expertise thereby helping clients grow, maximizing their assets and speeding up business process.

About CIOReview
Published from Fremont, California, CIOReview is a print magazine that explores and understands the plethora of ways adopted by firms to execute the smooth functioning of their businesses. A distinguished panel comprising of CEOs, CIOs, IT VPs, and the CIOReview editorial board finalized the “20 Most Promising IT Infrastructure Solution Providers 2016” in the US and shortlisted the best vendors and consultants.

See the full article Here: CIOReview – Charter

Media Contact:
Danielle Johnson
BreakThrough Communications
M: 604-803-0341


VICTORIA, April 4, 2016 /CNW/ – One of B.C.’s leading information technology companies, Victoria-based Charter, has acquired Boardwalk Communications, also of Victoria, in a move that will create a national network technology leader offering a full spectrum of products and services to customers across Canada.

On its own, Charter has grown over the last 19 years into one of Canada’s foremost information technology (IT) network providers to clients operating some of the most critical networks in the country. Cited as one of B.C.’s fastest growing companies by Business in Vancouver, Charter is an elite value-added reseller of Juniper and Avaya network products; by acquiring Boardwalk, it will add Cisco products to its array.

Founded in 2002, Boardwalk has consistently been one of the top Cisco network integrators in Western Canada, in terms of growth, with large healthcare and Fortune 100 customers as clients. With offices in Victoria, Vancouver and Regina, the company has continued to expand its reach and capture market share.

In addition to continuing to manage the operations of Boardwalk Communications, co-founders Andries Loubser and Philip Stone will also be joining the Charter management team.

Said Boardwalk President Philip Stone: “An opportunity to continue and potentially accelerate our growth with a company like Charter that is so similar to ours in many ways was something we could not pass up. We are mutually respectful of the value that each company delivers and I believe that this will create a synergy and strength that is unparalleled in the Canadian market.”

Charter president Kelly Michell called it “a coming together of highly-recognized, industry-respected, like-minded organizations with well-aligned values and operating principles.”

“With very little overlap in the marketplace,” he said, “the companies’ combined strength and focus means we can offer the best in technology solutions with the highest degree of engineering expertise and customer service.”

Charter will continue to be headquartered in Victoria. Charter also has an office in Vancouver as well as branches in Calgary, Edmonton and Toronto. With the acquisition of Boardwalk, the new company will have a combined workforce of over 80 staff, and will look for continued growth across Canada.

While announcing the acquisition of Boardwalk, Charter also announced the appointment of Steven Kinsey as Executive Vice President of Strategy and Planning. Mr. Kinsey is a 16-year veteran IT network industry leader, and most recently served as the Vice President of Sales and Operations for Western Canada at Cisco Systems Canada.

Said Charter’s Kelly Michell: “Steve’s track record in driving growth into new market sectors as well as major transformational projects for existing clients makes him an excellent addition to the Charter team.”

In addition to his executive roles, Mr. Kinsey has been active in helping industry recognize the innovative role of technology in advancing their goals and objectives. He sits on the Board of Directors of the Michael Smith Foundation for Health Research where he is a member of the Finance and Audit Committee. He is also on the Board for the BCNET Advanced Research network, and is the Co-Chairman of the BCNET Applications Committee.

About Charter:
Charter is in the business of helping Service Provider and Enterprise clients build, maintain and operate secure, high performance communications networks and data center infrastructures. Founded in 1997, Charter’s success has been underpinned by adding tangible value to their Clients Solutions and Networks. Charter’s clientele can be defined as the Fortune 200 of Canadian business and ranges from medium to large size regional organizations to national and international corporations and provincial governments.

Charter is headquartered in Victoria and has branch offices in Vancouver, Calgary, Edmonton and Toronto. While physically located in Canada, Charter operates on behalf of their clients throughout Canada, the United States and the rest of the world. Charter has successfully completed projects north of 60, Australia, U.S., Isle of Man, Singapore, Great Britain and Yemen.

About Boardwalk Communications:
Founded in 2002, Boardwalk Communications is a leading services and solutions provider that works with customers to design, build, support and manage best practice IT infrastructures. Boardwalk’s customer base is comprised of many well-known enterprise organizations based in Western Canada.

Recognized by Cisco as one of their top growth partners in Canada, Boardwalk’s focus on Cisco as a manufacturer partner offers their customers a very unique product and services experience. With offices in Victoria, Vancouver and Regina, Boardwalk is well-suited to serve enterprise customers across Western Canada.

Image with caption: “Charter (CNW Group/Charter)”. Image available at: PR News Wire

SOURCE Charter

For further information:
or to interview Kelly Michell, please contact:
Paul Sullivan, Breakthrough Communications,
Mobile: 604-603-7358, Office: 604-685-4742


Victoria BC: Charter Telecom Inc. a leader in the design, implementation and management of high performance data networks, headquartered in Victoria BC and with offices in Vancouver, Calgary, Edmonton and Toronto announced today the acquisition of AMA Inc.’s Network and Security Group (NSG) located in Toronto Ontario. The acquisition will close on December 1, 2015.

The Asset purchase of AMA’s Network Security Group fits strategically with Charters’ business of designing, building and managing some of the most critical, high performance networks and data center infrastructures in Canada. The acquisition allows Charter to expand their sales and services offering to a greater customer base of both Private and Public sector customers throughout central Canada.

The integration of the skills, experience and reputation developed over a period of 28 years by NSG with our Toronto team will further Charter’s goals of delivering business innovation and 100% customer satisfaction to existing and new customers. The move also accelerates Charters’ growth plan and further establishes its position as a national leader in the Enterprise, Service Provider and Data Center markets.

“Our acquisition of AMA’s Network Security Group adds to our overall sales and service offerings in Central Canada. This investment represents an important strategic opportunity to provide an expanded availability our design, implementation, management and post sales services to the current customers of both Charter and AMA NSG as well as to new customers” said Paul Chandler, CEO of Charter. “Charter is eager to welcome AMA NSG customers and staff to the Charter team”. “The integration of AMA’s networking and security team into Charters’ organization will bring a new level of technical expertise, services offering and geographical coverage that will benefit our customers in managing their high performance networks and data center infrastructures”, stated Daniel Cheng CEO of AMA. “This acquisition will allow AMA to focus our priorities on delivering world class cloud based solutions through the “Simplify with Cloud” program to our combined customer base.”

About Charter
Founded in 1997, Charter works together with customers to understand their business needs, then harness technology to make their business more efficient, more productive, and more secure – at the same time, saving them money. Charter combines leading technology and superior customer service, and has built a reputation for delivering projects on time and on budget. The recipient of numerous industry awards, Charter has partnered with the best suppliers in the field – making us one of Canada’s leading network infrastructure providers.

Media Contact:
Kelly Michell – President
Charter Telecom Inc.
778.410.2502 –

Charter to address data requirements, while Unity specializes in voice solutions
Calgary, AB – January 24, 2011

Two of Canada’s top communications companies have joined forces to provide better service to customers.

The two companies are Newmarket, Ontario-based Unity Telecom, a full-service communications company providing consulting, design, implementation and support for best-of breed IP-based business communications solutions, and Victoria, BC-based Charter, one of Canada’s fastest growing networking and security integrators. Drawing upon each other’s’ specialized expertise and resources, the two companies will jointly market voice and data solutions to new and existing clients: Unity Telecom specializing in business IP communications solutions, and Charter delivering commercial grade high performance networking.

Under this partnership agreement, Unity will assume responsibility for Charter’s clients with voice solutions currently in place. Charter, in turn, will provide data networking expertise to Unity’s expanding customer base across Canada. As part of this agreement, Charter and Unity will share offices in Edmonton, and Charter’s voice technicians in Edmonton and Calgary will transfer to Unity to better serve customers.

“Unity’s reputation in the market for extraordinary customer service makes this partnership a perfect fit for Charter,” said Paul Chandler, President of Charter. “Unity will bring the depth of knowledge and experience to our customers making this a winning proposition for all parties. Charter will continue to focus on our core capabilities – delivering best in class networking and security solutions to the market.”

“Sharing office space with Charter will enable us to work more effectively together and seamlessly serve our client base,” noted David Sherry, President of Unity Telecom. “Together, Unity Telecom and Charter will provide a much broader, more comprehensive range of high-quality services to customers across Canada, significantly increasing the value we offer as solution providers.”

The agreement increases the depth of knowledge of both organizations and expands the breadth of services and resources available to clients. Also, Unity’s presence across Canada will extend Charter’s geographical reach in the market. The management teams at both Charter and Unity are very excited about the new partnership. Everyone, most importantly customers and prospects, will benefit from this alliance by working collaboratively with these two leading companies to manage their critical communication infrastructure.

About Unity Telecom: Founded in 2004, Unity Telecom is a full-service communications company providing consulting, design, implementation and support for best-of breed IP-based business communications solutions. Unity has more than 125 industry certifications, is on the Profit Hot 50, has won the Canadian Channel Elite Award for Best Small Business Solution 2008, and is one of Canada’s Top 100 Solution Providers. We have sales and technical certifications on all the products we see and support, including Avaya, AVST, Opentext, Cisco, Motorola and Panasonic. With offices across Canada and the United States and strong alliance partnerships with certified resellers, we are able to serve businesses of all sizes. For more information see

About Charter: On Business in Vancouver’s list of 100 Fastest Growing Companies, Charter works together with customers to understand their business needs, then harness technology to make their business more efficient, more productive, and more secure – at the same time, saving them money. Charter combines leading technology and superior customer service, and has built a reputation for delivering projects on time and on budget. The recipient of numerous industry awards, Charter has four of the best suppliers in the field, Juniper, Avaya, MRV and Radware – making us one of Canada’s leading network infrastructure providers. For more information see

Media Inquiries:

Paul Chandler

Dave Sherry

Victoria, BC – October 22, 2010

Leading network supplier Charter is expanding, with the building and completion of a fourth office located in Vancouver, BC.

The new office, 2000 square feet of offices and laboratory space, will form the hub of Charter’s distributed call centre, which provides front line technical support for Charter clients across western Canada.

“This represents a big step forward for both Charter’s clients and staff alike,” says President and CEO Paul Chandler. “A great space like this will prove a common location and purpose for bringing our staff together, which will ultimately provide a great customer experience.”

“Charter’s new Vancouver office joins premises in Victoria, Calgary and Edmonton. The company has steadily grown since its inception in 1997, becoming one of the top network infrastructure providers in western Canada, and forming innovative partnerships with leading suppliers Juniper, Avaya, MRV and Radware.”

Named one of Business in Vancouver magazine’s top 100 fastest-growing companies in BC in 2007, Charter supplies converged network solutions and services to major clients across several key industry niches, including utilities, governments, educational institutions, network carriers and large corporations.

For more information and interviews with Paul Chandler, please contact Sullivan Media at 604-685-4742.


Increases capacity 10-fold and allows for VoIP telephones
Victoria, BC – September 29, 2009

The City of Victoria is turning to Charter Telecom to upgrade its IT network, in a deal that demonstrates the continued viability of the Nortel brand – under the right circumstances.

The city chose Charter for the $220,000-plus upgrade because, according to Scott Clark, Victoria’s Assistant Director of Information Technology, Charter provided more functionality and capacity for the same dollar as some of the non-Nortel solution bidders.

The network upgrade will provide the city with ten times the capacity at ten locations across the city, allowing for an expanded use of technology without diminishing performance. In addition, the project will provide better security and the capacity to provide Voice Over Internet Protocol (VoIP), which was not possible on the current network.

“We chose to offer a Nortel solution because it was the right technology for the project,” said Charter President Paul Chandler. “And we pitched them on Charter’s value, on our whole suite of services. That really made the difference.”

Scott Clark agrees. Nortel’s issues were a concern at first, he said, as the bid came in not long after the company filed for bankruptcy protection. “Initially, we put them aside, but the quality of their submission allowed us to get beyond that concern.”

There was much to like about Charter’s bid, he said. Particularly important to the city was Charter’s offer to continue monitoring the network for a year, and together with the competitive price, extra functionality, quality of the submission, and the presentation itself, it was enough to seal the deal.

Mr. Clark did indicate that once the decision had been made there was a sense of surprise and satisfaction that a smaller local company was able to come from a dark horse position and win the deal against some of the largest companies in the industry.

The Victoria contract is scheduled to begin immediately with a completion date of November.

For more information and interviews with Paul Chandler, please contact Sullivan Media at 604-685-4742.

Victoria, BC – June 5, 2009

Charter now provides a tailored, single contact point for customers’ network maintenance.

Victoria, BC: Charter Telecom Inc. has taken a big step in its relationship with Juniper Networks Inc., the leading high performance network company in North America. Already Canadian Enterprise partner of the Year for 2007, the Victoria-based network development specialist now has the capacity to provide customers with direct, comprehensive maintenance for their Juniper-equipped networks.

As a J-Partner Operate Service Specialist, Charter is able to offer network customers single contact, personalized maintenance service from knowledgeable technicians plus enhanced levels of technical support from Juniper Networks.

“We are one of the first network suppliers in Western Canada to achieve this specialization,” explains Charter President Paul Chandler. “It means our customers can deal directly with a Charter service specialist who has an intimate knowledge of their networks, so they can expect a quicker solution.”

“The Operate Specialization program enables Charter to sell their own brand of maintenance service to their customers and has access to technical training, tools and other resources,” says Maggie Petro, Americas Service Partner Manager at Juniper Networks. “As a recognized J-Partner Operate Specialist, Charter can now provide a single-source problem resolution process for their customers, while leveraging Juniper’s service organization and infrastructure to augment their support capabilities.”

The Operate Specialization program gives Charter the maximum flexibility to provide customers with Level 1 and 2 customer support through its its own service management desk and the ability to access Juniper’s technical services on a priority basis when so required.

Customers with Charter-developed networks using Juniper Networks network infrastructure can call toll-free 1-888-642-2817 or contact Kelly Michell – for further information.

About Charter Telecom: Charter Telecom is one of the top 100 fastest-growing companies in BC (Business in Vancouver). Since its inception in 1997, the company has grown rapidly to become the top Network Infrastructure Provider in Western Canada.

Juniper Networks, JUNOS, and the Juniper Networks logo are registered trademarks of Juniper Networks, Inc. in the United States and other countries. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective.

Victoria, BC – March 2, 2009

Charter Telecom Inc., one of Canada’s fastest growing network infrastructure providers, is teaming up with Blink Communications, one of eastern Canada’s top communications service providers, to upgrade and evolve Blink’s network technology – that will in turn allow Blink’s customers to upgrade their own networks and the applications they run on them.

Blink, a wholly owned subsidiary of Oakville Hydro, serves the networking needs of businesses and counts Fortune 50 and Fortune 500 companies among its customers.

“This project with Charter increases our capacity to deliver the next generation MPLS (Multi-Protocol Label Switching) network and its key benefits to our clients: high-touch services, reliability and scalability,” says Jeff Cowan, Blink’s Engineering Team Leader. “The trend today is for clients to look to converge their services – one common pipe for voice, video and data communications – and it’s an especially interesting solution considering the economy.”

Blink’s President and COO Troy Hare says Blink’s existing network technology has been in place for a number of years, and it is time to take this ‘evolutionary step’. “I see it as ‘growth as you go’ for our customers – a means to optimize their applications and their network efficiencies.”

The new network will feature Juniper Networks equipment. The components will be staged and configured and shipped by Charter to 15 locations in Blink’s Ontario network installations.

Jeff Cowan says the association with Charter Telecom comes at the end of a 10-month evaluation process, but it has been a good experience since the beginning. “They work very closely with Juniper. They helped facilitate the financial transaction, and were very involved in the actual deployment of the network, from beginning to end.”

Troy Hare agrees: “Charter came in with a solid methodology and effective execution presentation, heads above everybody else.”

While most of its activity is in western Canada, Victoria-based Charter already has a number of customers based in the east. The Blink project firmly establishes Charter as a national company, and Charter is now making plans to establish an office in southern Ontario, likely in the Greater Toronto Area.

“We’re looking forward to an ongoing, productive relationship with Blink,” says Charter President Paul Chandler. “This will be a state-of-the-art MPLS network that will drive value into Blink’s business.”

Blink anticipates a June target date for completion, and expects the network will be ready to accept new customer services immediately. Says Troy Hare, “We intend to ensure that we hit the ground running.”

For interviews with Charter President Paul Chandler, please contact Sullivan Media in Vancouver, BC, at 604-685-4742; email

For interviews with Blink President Troy Hare, please contact Dino Farinaccia at 905-825-4421; email