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Victoria, B.C.-based technology solution provider Charter has acquired Boardwalk Communications in a move that creates a national network technology provider.

Founded in 1997, Charter focuses on enterprise customers including government. The Victoria-based Charter has four other offices across Canada and has completed work across the globe including countries such as Yemen and the Isle of Man.

Charter has established itself as a partner of companies such as Juniper Networks and Avaya in Canada. With the addition of Boardwalk, the company now adds Cisco products to its portfolio.

In addition to continuing to manage the operations of Boardwalk co-founders Andries Loubser and Philip Stone will also be joining the Charter management team.

“An opportunity to continue and potentially accelerate our growth with a company like Charter that is so similar to ours in many ways was something we could not pass up. We are mutually respectful of the value that each company delivers and I believe that this will create a synergy and strength that is unparalleled in the Canadian market,” Stone said in a statement.

Charter president Kelly Michell said the deal is “a coming together of highly-recognized, industry-respected, like-minded organizations with well-aligned values and operating principles.”

“With very little overlap in the marketplace, the companies’ combined strength and focus means we can offer the best in technology solutions with the highest degree of engineering expertise and customer service,” Michell said.

Charter will continue to be headquartered in Victoria and the two companies will have a combined workforce of more than 80 staff with offices in Calgary, Edmonton and Toronto, the companies said.

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Charter to address data requirements, while Unity specializes in voice solutions
Calgary, AB – January 24, 2011

Two of Canada’s top communications companies have joined forces to provide better service to customers.

The two companies are Newmarket, Ontario-based Unity Telecom, a full-service communications company providing consulting, design, implementation and support for best-of breed IP-based business communications solutions, and Victoria, BC-based Charter, one of Canada’s fastest growing networking and security integrators. Drawing upon each other’s’ specialized expertise and resources, the two companies will jointly market voice and data solutions to new and existing clients: Unity Telecom specializing in business IP communications solutions, and Charter delivering commercial grade high performance networking.

Under this partnership agreement, Unity will assume responsibility for Charter’s clients with voice solutions currently in place. Charter, in turn, will provide data networking expertise to Unity’s expanding customer base across Canada. As part of this agreement, Charter and Unity will share offices in Edmonton, and Charter’s voice technicians in Edmonton and Calgary will transfer to Unity to better serve customers.

“Unity’s reputation in the market for extraordinary customer service makes this partnership a perfect fit for Charter,” said Paul Chandler, President of Charter. “Unity will bring the depth of knowledge and experience to our customers making this a winning proposition for all parties. Charter will continue to focus on our core capabilities – delivering best in class networking and security solutions to the market.”

“Sharing office space with Charter will enable us to work more effectively together and seamlessly serve our client base,” noted David Sherry, President of Unity Telecom. “Together, Unity Telecom and Charter will provide a much broader, more comprehensive range of high-quality services to customers across Canada, significantly increasing the value we offer as solution providers.”

The agreement increases the depth of knowledge of both organizations and expands the breadth of services and resources available to clients. Also, Unity’s presence across Canada will extend Charter’s geographical reach in the market. The management teams at both Charter and Unity are very excited about the new partnership. Everyone, most importantly customers and prospects, will benefit from this alliance by working collaboratively with these two leading companies to manage their critical communication infrastructure.

About Unity Telecom: Founded in 2004, Unity Telecom is a full-service communications company providing consulting, design, implementation and support for best-of breed IP-based business communications solutions. Unity has more than 125 industry certifications, is on the Profit Hot 50, has won the Canadian Channel Elite Award for Best Small Business Solution 2008, and is one of Canada’s Top 100 Solution Providers. We have sales and technical certifications on all the products we see and support, including Avaya, AVST, Opentext, Cisco, Motorola and Panasonic. With offices across Canada and the United States and strong alliance partnerships with certified resellers, we are able to serve businesses of all sizes. For more information see

About Charter: On Business in Vancouver’s list of 100 Fastest Growing Companies, Charter works together with customers to understand their business needs, then harness technology to make their business more efficient, more productive, and more secure – at the same time, saving them money. Charter combines leading technology and superior customer service, and has built a reputation for delivering projects on time and on budget. The recipient of numerous industry awards, Charter has four of the best suppliers in the field, Juniper, Avaya, MRV and Radware – making us one of Canada’s leading network infrastructure providers. For more information see

Media Inquiries:

Paul Chandler

Dave Sherry

Victoria, BC – October 22, 2010

Leading network supplier Charter is expanding, with the building and completion of a fourth office located in Vancouver, BC.

The new office, 2000 square feet of offices and laboratory space, will form the hub of Charter’s distributed call centre, which provides front line technical support for Charter clients across western Canada.

“This represents a big step forward for both Charter’s clients and staff alike,” says President and CEO Paul Chandler. “A great space like this will prove a common location and purpose for bringing our staff together, which will ultimately provide a great customer experience.”

“Charter’s new Vancouver office joins premises in Victoria, Calgary and Edmonton. The company has steadily grown since its inception in 1997, becoming one of the top network infrastructure providers in western Canada, and forming innovative partnerships with leading suppliers Juniper, Avaya, MRV and Radware.”

Named one of Business in Vancouver magazine’s top 100 fastest-growing companies in BC in 2007, Charter supplies converged network solutions and services to major clients across several key industry niches, including utilities, governments, educational institutions, network carriers and large corporations.

For more information and interviews with Paul Chandler, please contact Sullivan Media at 604-685-4742.


Increases capacity 10-fold and allows for VoIP telephones
Victoria, BC – September 29, 2009

The City of Victoria is turning to Charter Telecom to upgrade its IT network, in a deal that demonstrates the continued viability of the Nortel brand – under the right circumstances.

The city chose Charter for the $220,000-plus upgrade because, according to Scott Clark, Victoria’s Assistant Director of Information Technology, Charter provided more functionality and capacity for the same dollar as some of the non-Nortel solution bidders.

The network upgrade will provide the city with ten times the capacity at ten locations across the city, allowing for an expanded use of technology without diminishing performance. In addition, the project will provide better security and the capacity to provide Voice Over Internet Protocol (VoIP), which was not possible on the current network.

“We chose to offer a Nortel solution because it was the right technology for the project,” said Charter President Paul Chandler. “And we pitched them on Charter’s value, on our whole suite of services. That really made the difference.”

Scott Clark agrees. Nortel’s issues were a concern at first, he said, as the bid came in not long after the company filed for bankruptcy protection. “Initially, we put them aside, but the quality of their submission allowed us to get beyond that concern.”

There was much to like about Charter’s bid, he said. Particularly important to the city was Charter’s offer to continue monitoring the network for a year, and together with the competitive price, extra functionality, quality of the submission, and the presentation itself, it was enough to seal the deal.

Mr. Clark did indicate that once the decision had been made there was a sense of surprise and satisfaction that a smaller local company was able to come from a dark horse position and win the deal against some of the largest companies in the industry.

The Victoria contract is scheduled to begin immediately with a completion date of November.

For more information and interviews with Paul Chandler, please contact Sullivan Media at 604-685-4742.

Victoria, BC – June 5, 2009

Charter now provides a tailored, single contact point for customers’ network maintenance.

Victoria, BC: Charter Telecom Inc. has taken a big step in its relationship with Juniper Networks Inc., the leading high performance network company in North America. Already Canadian Enterprise partner of the Year for 2007, the Victoria-based network development specialist now has the capacity to provide customers with direct, comprehensive maintenance for their Juniper-equipped networks.

As a J-Partner Operate Service Specialist, Charter is able to offer network customers single contact, personalized maintenance service from knowledgeable technicians plus enhanced levels of technical support from Juniper Networks.

“We are one of the first network suppliers in Western Canada to achieve this specialization,” explains Charter President Paul Chandler. “It means our customers can deal directly with a Charter service specialist who has an intimate knowledge of their networks, so they can expect a quicker solution.”

“The Operate Specialization program enables Charter to sell their own brand of maintenance service to their customers and has access to technical training, tools and other resources,” says Maggie Petro, Americas Service Partner Manager at Juniper Networks. “As a recognized J-Partner Operate Specialist, Charter can now provide a single-source problem resolution process for their customers, while leveraging Juniper’s service organization and infrastructure to augment their support capabilities.”

The Operate Specialization program gives Charter the maximum flexibility to provide customers with Level 1 and 2 customer support through its its own service management desk and the ability to access Juniper’s technical services on a priority basis when so required.

Customers with Charter-developed networks using Juniper Networks network infrastructure can call toll-free 1-888-642-2817 or contact Kelly Michell – for further information.

About Charter Telecom: Charter Telecom is one of the top 100 fastest-growing companies in BC (Business in Vancouver). Since its inception in 1997, the company has grown rapidly to become the top Network Infrastructure Provider in Western Canada.

Juniper Networks, JUNOS, and the Juniper Networks logo are registered trademarks of Juniper Networks, Inc. in the United States and other countries. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective.

Victoria, BC – March 2, 2009

Charter Telecom Inc., one of Canada’s fastest growing network infrastructure providers, is teaming up with Blink Communications, one of eastern Canada’s top communications service providers, to upgrade and evolve Blink’s network technology – that will in turn allow Blink’s customers to upgrade their own networks and the applications they run on them.

Blink, a wholly owned subsidiary of Oakville Hydro, serves the networking needs of businesses and counts Fortune 50 and Fortune 500 companies among its customers.

“This project with Charter increases our capacity to deliver the next generation MPLS (Multi-Protocol Label Switching) network and its key benefits to our clients: high-touch services, reliability and scalability,” says Jeff Cowan, Blink’s Engineering Team Leader. “The trend today is for clients to look to converge their services – one common pipe for voice, video and data communications – and it’s an especially interesting solution considering the economy.”

Blink’s President and COO Troy Hare says Blink’s existing network technology has been in place for a number of years, and it is time to take this ‘evolutionary step’. “I see it as ‘growth as you go’ for our customers – a means to optimize their applications and their network efficiencies.”

The new network will feature Juniper Networks equipment. The components will be staged and configured and shipped by Charter to 15 locations in Blink’s Ontario network installations.

Jeff Cowan says the association with Charter Telecom comes at the end of a 10-month evaluation process, but it has been a good experience since the beginning. “They work very closely with Juniper. They helped facilitate the financial transaction, and were very involved in the actual deployment of the network, from beginning to end.”

Troy Hare agrees: “Charter came in with a solid methodology and effective execution presentation, heads above everybody else.”

While most of its activity is in western Canada, Victoria-based Charter already has a number of customers based in the east. The Blink project firmly establishes Charter as a national company, and Charter is now making plans to establish an office in southern Ontario, likely in the Greater Toronto Area.

“We’re looking forward to an ongoing, productive relationship with Blink,” says Charter President Paul Chandler. “This will be a state-of-the-art MPLS network that will drive value into Blink’s business.”

Blink anticipates a June target date for completion, and expects the network will be ready to accept new customer services immediately. Says Troy Hare, “We intend to ensure that we hit the ground running.”

For interviews with Charter President Paul Chandler, please contact Sullivan Media in Vancouver, BC, at 604-685-4742; email

For interviews with Blink President Troy Hare, please contact Dino Farinaccia at 905-825-4421; email

Las Vegas, Nevada – April 29, 2008

Juniper Networks, Inc. (NASDAQ: JNPR), the leader in high-performance networking, today announced its 2007 J-Partner award winners at its annual J-Partner Channel Summit held at the Planet Hollywood Resort and Casino in Las Vegas. The company presented eight Regional or Vertical Market awards and six Overall J-Partner Performance awards to recognize achievements from its top partners in the areas of sales, commitment to customer service excellence, and expertise in delivering Juniper high-performance networking solutions.

The Juniper Networks J-Partner 2007 award winners include:

Regional or Vertical Market Category Award Winners

Juniper Western Region J-Partner of the Year: Structured

Juniper Central Region J-Partner of the Year: Accuvant

Juniper Eastern Region J-Partner of the Year: igxglobal, Inc.

Juniper Federal J-Partner of the Year: Technica Corporation

Juniper Managed Services J-Partner of the Year: Verizon Business

Juniper Canadian Enterprise J-Partner of the Year: Charter Telecom

Juniper Canadian Managed Services J-Partner of the Year: MTS Allstream, Inc.

Juniper Latin American J-Partner of the Year: NextiraOne México, S.A. de C.V.

Overall Performance Category Award Winners

Juniper Distributor of the Year: Ingram Micro Inc.

Juniper Services J-Partner of the Year: Nexum, Inc.

Juniper Top Growth J-Partner of the Year: Terrapin Systems

Juniper New J-Partner of the Year: Carousel Industries

Juniper High-Performance Networking J-Partner of the Year: Acuity Solutions

Juniper Global J-Partner of the Year: Solunet

Juniper Top J-Partner of the Year: Intervision Systems Technologies

“We are honored to acknowledge these J-Partners for their continued excellence in providing customers with high-performance networking solutions to meet their business objectives,” said Frank Vitagliano, senior vice president of Worldwide Channels, Juniper Networks. “These partners have exceeded expectations and continually demonstrate their depth of knowledge and commitment to customers.”

For interviews with Charter President Paul Chandler, please contact Sullivan Media in Vancouver, BC, Canada at 604 685 4742.